Bullion Payment & Treasury Settlement Policy
Comprehensive guidelines on manual bank wire transfers, verification queues, and audit requirements.
1. Approved Payment Methods
Sankalp Samruddhi presently processes transactions through direct institutional bank settlement to safeguard purchasers against unwarranted payment gateway surcharges:
- Direct Bank Wire (IMPS / NEFT / RTGS): Direct settlement into our corporate current account.
- Authorized UPI Transfers: Payments routed to our verified merchant VPA.
- Member / Leader Digital Wallet: Redemption of accumulated commissions or scheme balances.
- Payment Gateway (Razorpay): Scheduled for phased deployment following regulatory certification.
2. The Payment Verification Pending Lifecycle
To ensure full compliance with bullion anti-fraud protocols, all manual bank orders enter an initial status:
Our banking treasury reconciliation team actively audits inbound bank credit entries against the submitted 12-digit UTR and payment proof voucher. Verification typically occurs within 1 to 2 business hours during trading hours.
3. Proof Re-upload & Order Rejection
If a submitted UTR cannot be matched, or if an incomplete transaction screenshot was uploaded, the order status changes to "Payment Proof Re-upload Required". The customer is notified via SMS/email to provide corrected proof within 24 hours before order cancellation.