Privacy & Data Protection Policy

1. Information We Collect

We collect personally identifiable information necessary to fulfill bullion orders, conduct statutory KYC verification, and administer the Samruddhi Member-Leader network, including:

• Contact details: Name, residential delivery address, mobile phone number, email address.
• Financial records: Bank UTR numbers, payment transaction screenshots, and payment receipts.
• Statutory identification: Permanent Account Number (PAN) where mandated by law for high-value transactions.

2. Utilization of Information

Your data is exclusively utilized for:

• Reconciliation of manual bank transfers and verification of order bookings.
• Insured doorstep dispatch via secured logistics partners (e.g. Sequel, BVC Logistics, BlueDart).
• Periodic communication of account statements, wallet credits, and order status updates.
• Regulatory compliance under Indian taxation and anti-money laundering mandates.

3. Non-Disclosure & Security

We do not sell, lease, or monetize customer data. Information is stored in encrypted cloud environments with role-based administrative access controls.