Terms of Service & Bullion Sales Agreement

1. Acceptance of Terms

By accessing the website, registering an account, or purchasing investment-grade gold or silver bullion through Sankalp Samruddhi ("Company", "we", "our", "us"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service.

2. Nature of Precious Metals & Market Linkage

Gold and silver bullion prices are market-linked commodities influenced by global international spot movements, currency exchange fluctuations, and domestic MCX/IBJA benchmarks.

Prices displayed on this platform are subject to real-time updates. An order rate is locked only upon successful submission and generation of a valid Order Reference accompanied by prompt payment verification within the stipulated payment window.

3. Manual Bank Transfer Reconciliation

For all orders booked via Direct Bank Transfer (NEFT/RTGS/IMPS), customers must transfer the exact billed amount to the Company's designated corporate account and provide the accurate 12-digit UTR reference number.

The order remains in "Payment Verification Pending" state until confirmed by our treasury desk. The Company reserves the right to reject orders or request proof re-upload if funds do not reconcile with the bank statement within 24 hours.

4. KYC & Regulatory Compliance

Pursuant to the Prevention of Money Laundering Act (PMLA) and Income Tax Act directives, purchases exceeding specified monetary thresholds require mandatory PAN verification and identity documentation prior to dispatch.

5. Limitation of Liability & Force Majeure

The Company is not liable for indirect, punitive, or consequential damages arising from internet latency, bank transmission failures, or unforeseen market disruptions beyond our direct control.